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Our Reviews

If You Are Thrilled With Your Car Buying Experience, Click Here To Send Us A Review!

Good people, chill atmosphere, they were very helpful and knowledgeable. Processes went smoothly and they got me into a new used car the same day

Geoffery Sipos

My experience at Auto City (Chesapeake) was stupendous and working with Matt was an absolute pleasure. He was able to get us in and out in just under 90 minutes. Very thoughtful and engaging, I highly recommend Auto City (Chesapeake).

Jerry Brown

Tim & Amber were both really great! I came by the Portsmouth location a few times before finally making a decision. I never felt any pressure to make a decision. Very easy & laid back atmosphere. Definitely recommended!

Monique D

Tim and Amber were great. They really new there stuff and very helpful. I recommend AutoCity to everyone

Matthew FLY

I had such a wonderful experience! Tim Moore helped us with everything and was super friendly. He talked us through everything we had to do and was very professional. Highly recommend him for all your car needs.

Bridgette Keeton

Reasonable priced cars no busy salesmen and honest quotes. Highly recommend!

Donald

Tim Moore was great helping me get my motorcycle purchase completed. I had not intended to purchase on that day and didn\'t have a helmet for riding. I had to actually go buy one. He and Amber stayed way past closing time to make sure I was good to go.
Thanks much to both of you!

STUART

Friendly and easy dealer to work with. As in today it has been a great buying experience.

Wilfredo Rivera

I had An amazing experience with AutoCity. Tim greeted me and was extremely transparent, honest, and spirited. He wanted to make sure I made the best decision for me, while also showing me the best options for my price range! I walked out with close to a dream car for my price range. They offer great deals and services with the relationships they carry with outside businesses. AutoCity takes great care of its costumers.

Amber

I walked into Auto City in Chesapeake with extreme hesitation and judgement due to the fact its a very small car lot. Boy was I wrong to judge the book by its cover. I later find out that have multiple stores, hundreds of cars and have been selling cars forever in the area. I met Matt who treated me with kindness and a laid back vibe that is unheard of in car buying. I shopped around and did my due diligence and Matt was the ONLY car dealer who didnt pressure me or call me a thousand times. Auto City may be a family business but I will tell you first hand that they are doing things in a way that is much more relaxed, fair and honest. Ill be sending everyone I can to Matt at Auto City.

I AM Anonymous

From the moment I stepped onto the lot , Tim made the sales process seamless, swift, and easy. I purchased an affordable used Honda. It was exactly what I was looking for. Great quality for the price. I would definitely start here when it comes to a used car purchase!

Jasmine B

The service was amazing, my seller was Tim Moore and he was very helpful, patient as it was my first time purchasing a vehicle. I 100% recommend this car dealership if you are new to Virginia or in the military. Thank you so much auto city cars!!!!

Nakia Hardy

I just purchased a car here from Tim and amber and I had a pleasant experience understaffed but they still took care of me very knowledgeable and professional

D reed

Excellent /fast service from Tim and Amber! Thanks guys !would recommend !

Shayla

I bought a 2005 Tahoe from Matt at the Chesapeake location, the process was quick and easy. He was very informative and answered every question I had, this is the 5th vehicle I have purchased from Auto city and will definitely return and highly recommend!

Chandler p

What a great experience! Ill start by saying I HATE car shopping with a passion BUT when I worked with Mr Matt at Auto City in Chesapeake I was not pressured or pushed into a bunch of add on items like insurances and warrantys ( which I wasnt buying anyway) and after my initial test drive I said I needed to consult my wife ( who everyone knows controls my money LOL ) and Matt never called and hounded me to come back etc etc. I love the fact that I was never pressured or hounded about buying I was simply shown the vehicles I wanted to see and treated with honesty and courtesy. Matt deserves a chance if your in the Market for a car because this was easily my best experience with any car dealership ever.

Clark

I was in need of a car to go to work and I was able to get my vehicle for a good deal in two days. Tim was great to talk to and helped answer questions about the vehicle I was looking at. The process was upfront, to the point, and I got what I wanted in a reasonable time. Will definitely be returning in the future.

Guy Purnell

Tim and Amber were awesome I got what I wanted for a good price would definitely come back again and would recommend to others as well!!!

Regina Senn

Excellent service from Tim and Amber. Very good communication and straight forward about the process. Tim responded every text and call great.

Marvin robertson

Excellent service from Tim! He helped make the sale quick and easy. Any issue I had with the car I bought they fixed immediately! Definitely recommend stopping by if you\'re looking to buy!

Christian Schur

Best car buying experience EVER. Tim and Amber were so kind and so chill. The place is clean and welcoming. The sales staff are just so personable and made me totally comfortable. They are accommodating and honest with absolutely no pressure at all. I live several miles away but would come back anytime if I need another used car! Thank you!!!!!!

Amy Marton

Best car buying experience EVER. Tim and Amber were so kind and so chill. The place is clean and welcoming. The sales staff are just so personable and made me totally comfortable. They are accommodating and honest with absolutely no pressure at all. I live several miles away but would come back anytime if I need another used car! Thank you!!!!!!

Amy Marton

We were looking for a car for our son. It would be his first car, so we wanted something safe and also nice looking. We had already been eyeing a vehicle, so we drove to the dealer. When we arrived we were greeted by Mr. Brookins. He kindly gave my husband and son the key for a test drive. I waited for their return and was offered a water bottle while I waited. After they returned, we got the process rolling. We already had secured financing, so the process went smoothly and efficiently. We were out of there within an hour. We are done buying cars for awhile however, I would recommend Autocity to anyone who is looking for a great used car.

Nicole

I dealt with Dykes on a Yukon they were selling; he gave me a great price. He made sure the vehicle was cleaned up and ready to go. I was in and out in no time, I would buy another car without question.

Chris

After searching for a vehicle for quite some time, I came across EXACTLY what I was searching for at Auto City in Chesapeake. I called to check to see if the car was still available, and within a few minutes I got a call back from Dykes Brookins with great news it was! I appreciate that his great customer service and eagerness to please! This was a wonderful and smooth experience. Highly recommend!

Stephanie Weimer

Polite, professional, and honest. We had the best experience working with Mike in Portsmouth. The only way our experience would have been better is finding this dealership sooner. So glad we were able to find a reliable and safe car for our daughter.

Gwynne

Great experience with Mike the sales person he was patient and very helpful I recommend anyone to Auto City quality used car I’m happy with my purchase

Cecil king

Happy Customer even though I did not buy. Its not often that you work with a car dealer and wish that you could have bought from them. Matt, Mike and the rest of their team, called, texted and followed up with me through out the whole buying process. They were open and honest, and worked with me. I would highly recommend them to anyone looking to purchase a vehicle.

Edward Coles

Excellent customer service. Matt helped me out great and I highly recommend.

Dominique Ayres

First off, if you are in the market for a used car, put down the phone and head on over to either ortsmouth or chesapeake location. Great experience. My wife is IMPOSSIBLE to impress with hired help. Even she was happy with our experience. I’m generally skeptical about used car dealerships near military bases. I have seen it all. Matt at the chesapeake location was very accommodating and low pressure. I knew the car i was interested in and he helped with everything we needed. Price was fair, car was super clean, sale was perfect. After sale support was fantastic. These guys covered every concern a used car buyer could want and even went out of his way to contact me and schedule followup when i was delayed by my work schedule. We could not be happier with this experience. It was as worry free as buying any new car we have purchased.

Joey Edwards

I bought my daughter her first car at Auto City, and it couldn’t have been a better experience. There is a wide variety of cars to choose from, each in great condition for a great price. Family owned and operated, and they treat you like family. Matt was exceptional and bent over backwards to say “yes” any chance he could. If you think about buying a used car, this is the place you should go.

Sally Torgler

Mike and Matt were extremely helpful in helping me find my daughter her very first vehicle. She’s so happy with her choice and Matt and Mike made the process so easy. Thank you both.

Anny McDaniel

Tim hooked me up with my first car. He was Quick and friendly and walked me through everything I was unsure about. Auto city is definitely a reliable spot for used cars. Thank you guys!

Earl Lopes

I had Matt work with me to buy my first car. He was very very nice which is sadly uncommon for car salesmen but he was very considerate and helpful. Throughout the whole process, answered all my questions at any hour of the day and never made me feel bad. I would refer Matt to help you chose a car if they have what you want! Thanks Matt!

Addison Villanueva

Tim hooked me up with my first car. He was Quick and friendly and walked me through everything I was unsure about. Auto city is definitely a reliable spot for used cars. Thank you guys!

Earl Lopes

I had a great experience at Auto city. Found the exact car I wanted in tip-top shape at a fair price with excellent customer service and attention to-detail. I highly recommend this dealership. \r\nTimothy was great!

Jamyrah

We recently bought a vehicle from Matt a

Lisa

This was my first time buying a car and I’m glad I decided to stop here Tim and the rest of the team were amazing with helping me every step of the way. I would high recommend you guys stopping here to purchase your next vehicle. They have such outstanding quality, honesty, and integrity. They will help you out as much as they can and I’m very grateful for them they made the experience the best experience.

Daryanna

Awesome service!...if you are in the market for a car..you have go see them!..Please ask for Mike..i promise he will get you right!..Awesome ServiceπŸ‘πŸ‘πŸ‘πŸ‘

Shenequa Holman

We recently bought a vehicle from Matt at Autocity. It was a great experience and I would highly recommend them to a friend.

Lisa

Great spot if you are just getting a car. Look for Tim, he will help you be in and out of the store with the vehicle.

Jeffrey

This was my first time buying a car and I’m glad I decided to stop here Tim and the rest of the team were amazing with helping me every step of the way. I would high recommend you guys stopping here to purchase your next vehicle. They have such outstanding quality, honesty, and integrity. They will help you out as much as they can and I’m very grateful for them they made the experience the best experience.

Daryanna

I would highly recommend any potential car shoppers to try out auto city . Mr Matt the sales manager was amazing and helped me with my Nissan and Vitas ( Matt's boss I think ) was friendly and assisted us on a few questions we had. The cars were clean and well represented, the prices were great and they even threw in a quick wash vac before we picked up the car. Very nice crew out here.

Daisy

Great Experience-Excellent Customer Service!!! Can't say enough. Thank You Guys. Highly Recommend....

Parker

Went to Auto City to assist a family member in December 2020 on their purchase of a limo, good experience,nice down to earth people, great car would recommend them over and over KUDOS to the auto city fam

Samuel

So glad I gave this dealer a shot , Matt was AWESOME . I drove over from cape Charles to the Chesapeake location and it was a breath of fresh air after dealing with other dealers and salesman , Matt was easy to work with and I love my new car.

Logan

Good selection of vehicles with great prices . Vitas the manager was nice and Matt helped me find my car and worked with us on financing. I would recommend friends and family to Auto City.

Ariel

Drove by 1100 S Military location and saw a really nice Tacoma pickup CHEAP !!! Wasn't looking for a new ride but worked with Matt and couldn't pass up the deal !!! He was easy to work with , had awesome finance options and even got us a fantastic price on an extended service contract ( warranty) . If your looking for a used car that's of good quality and VERY low price I highly recommend Matt at Auto City Chesapeake. Great dude , my husband and I are more than pleased.

Lana

Nice little dealership here . Matt was my sales rep and I highly recommend asking for him . Easy to work with , straight forward, decent prices . I would come back for sure .

Jack



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