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Our Reviews

If You Are Thrilled With Your Car Buying Experience, Click Here To Send Us A Review!

Showing 1 - 25 Of 235

I have purchased 2 cars from the Chesapeake store and they have always been good folks to work with. The first purchase was with Ed a few years back and then again with Matthew more recently. Great experience. I am sad to see them moving the Chesapeake store to Portsmouth BUT since the service was so good I guess I will just make the drive over to P Town for my next new car. Thanks team Auto City for years of great service to your Chesapeake customers! Peace *Jessie Quinn*

Jessie Q

Tim was very easy going and put no pressure on me to buy or rush into a decision. Enjoyed talking with him while making my purchase and would gladly return.

Mike

auto city helped me a lot with purchasing a vehicle. thanks to tim for the help and making sure everything went well.

Joshua

Matt at the Chesapeake/Norfolk store was so easy to deal with. He was patient and kind. He took time with us but he did not follow us around or pressure us, in fact when we arrived he gave us 5 min to walk the lot before approaching us. He let us take our test drive alone so we could talk about the car. He offered but never pushed any extra add on services. He was firm on his price but was able to get us a $200 military discount. So far my car seems great and has not had any issues. I would come back and see Matt again and I will send my friends and family to see him as well.

Abigal R.

Love the customer service . Great salesman Mr. Tim. Moore

Timothy

My wife and I were looking for a car for my daughter and found a great price on a Suv for my daughters first car. Tim helped make the process seamless, me with picking out the car and setting up an appointment for my wife to close the deal and finalize the paper work. I highly recommend Autocity

William A

Tim at autocity was great he worked with my husband making sure the car we were interested in was the right fit for our daughter. I came to finish up the purchase and I was in and out in a flash. My experience with Autocity was fantastic.

May A

Found the exact car I was looking for at an unbeatable price. Tim was great to work with and had me in and out in under 30 minutes. Autocity is a fantastic dealership to work with.

Jim H.

Tim was very helpful and gave me and my wife a wonderful experience buying the car

Brandon Eason

They changed my opinion of what a car dealer is like. I was the hyper skeptical customer believing all the stereotypes about used car dealers, after working with Matthew, I can tell you this predisposition was incorrect. He was honest, kind, Christian, and relatable. The cars we looked at were clean and in good working order. The price was not flexible, but it was very reasonable to begin with so how can I fault him for not budging on an already good price. All the cars I saw were state inspected, cleaned and detailed. We never felt any pressure. He allowed us to test drive alone. He allowed us to get a pre purchase inspection. He offered a extended warranty plan ( I declined but he was upfront about the process and I never felt pressured in anyway). Amber showed us financing options although I chose to pay cash for the car anyway. I would send anyone looking for a good used car to Auto city!

Dan

Great prices. Friendly staff. Great customer experience.

David Hill

Autocity has a great selection of cars and amazing staff, great customer service. I highly recommend Tim and his team. If you’re in the market for quality pre-owned vehicles I highly recommend!

Robin Bartell

Went today and bought a GMC Sierra. Was very pleased with whole process no hassle no gimmicks. My husband and I dealt with Matt at the Chesapeake location. Matt was straightforward and honest which made the sale hassle free. Definitely recommend checking this location out.

Angela jones

My experience with Tim at Autocity was outstanding, and the Vehicle was exactly what I was looking for. I was so pleased with the service I received from this business Tim helped with the entire process and made it Feel personal while remaining professional. They went above and beyond to help me find the perfect car! I was very impressed with the quality of the vehicle and the service I highly recommend if you’re in the market for a pre-owned vehicle stop and check them out. 5 star experience!!

J Lowe

I finally found my dream car! I reached out to Autocity online and was promptly replied to about all the questions I had concerning the Camaro I ended up purchasing from Autocity. When I arrived Tim helped me from start to finish and was helpful and insightful every step of the way. Tim and autocity did not disappoint!!

Delia Rodriguez

Tim was awesome! Made everything super easy and was great to work with. 10/10 recommended working with him????

Sabrina Shoumake

This is my 3rd vehcile ive bouhgt from Autocity and Im 100 % satisfied with everyone of them and the level of Service given with each purchase. I highly recommend Tim and Autocity and i will be coming back whenever im in the market for another vehcile
-CRJ

charles r jordan

Tim was very friendly and on point. I rate them a 5 star!

Donna Ashby

Tim was great

Diego guardado

My experience here has been great, Tim (main person I interacted with) was very transparent with how he handled the sale and the information I requested. I didn\'t go with the initial car I looked at but there was plenty of quality vehicles to choose the lot. I wanted a last minute inspection from a third party and he was more than happy to help me with getting it done. He also recommended local area mechanics so I didn\'t have to look hard for one. All in all, my experience here was very positive here. I would recommend coming here for a used car sale! Tim was great! Everything was great!

Luis

M r . TIM MOORE did a great job helping me decide the car I wanted to buy... Thank you..Claire B Sawyer..

Claire Sawyer

Tim was extremely helpful and transparent with and throughout the entire purchase process from helping me decide on a car to the financing. I highly recommend Tim and autocity I absolutely love my Jeep! 5 stars

Maurice Tatem

Came in and the quality of service was great. Tim was excellent in helping me find what I need and helping me take a home a car within a couple of day!

Gabriel Carranza

My experience here was completely great … I want to start with Mattie who was determined to get me in something reliable and dependable he really was patient with me and did his best which then I was relocated to the Portsmouth location where I was accepted and approved for a very much needed vehicle I just wanna thank these guy Matt and Tim and amber for helping me in such a short time frame

Ayla Williams

My mother and I came to Autocity to purhcase a van for a family and we werent disspaointed. Tim the salesmen helped us through everything he even helped us return our rental we were in that we had to drop off. Autocity is a great place to purchase a vehilce.

Avery Parker

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